Article 1 - Parties

1.1. Seller Information:

Company Name: YÜKSELİŞ ASANSÖR PAZ.İNŞ.OTO.TURZ.İML.İTH.İHR.SAN.TİC.LTD.ŞTİ.
Address: SARAY MAH.AKSOY CAD.NO:14/1 06980 SARAY / KAHRAMANKAZAN/ Ankara
Phone: +90 312 815 52 05
Email: [email protected]

1.2. Buyer Information:

The information provided by the Buyer at the time of registration on the liftgross.com website shall be used.

Article 2 - Subject of the Agreement

The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product, the specifications, and the sale price of which are stated below, ordered by the Buyer electronically from the liftgross.com website belonging to the Seller.

Article 3 - Product Information

The type, quantity, brand/model, color, and sale price of the goods/devices are indicated in the order details valid at the time of the order.

Article 4 - General Provisions

4.1. The Buyer declares that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product on the liftgross.com website and has provided the necessary confirmation in the electronic environment.

4.2. The product subject to the contract shall be delivered to the Buyer or the person/organization at the address indicated by the Buyer within a maximum period of 30 days, subject to the legal delivery period, except in cases of force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation.

4.3. If the product is to be delivered to a person/organization other than the Buyer, the Seller shall not be held responsible if the delivery recipient refuses to accept the product.

4.4. The Seller is responsible for delivering the product in a sound, complete manner, in conformity with the characteristics specified in the order, and if applicable, with warranty documents.

4.5. The delivery of the product is subject to the receipt of a signed copy of this agreement by the Seller and the payment of the price by the Buyer in the manner preferred by the Buyer. If, for any reason, the product price is not paid or is canceled in the bank records, the Seller shall be deemed released from its obligation to deliver the product.

Article 5 - Right of Withdrawal

5.1. The Buyer has the right to withdraw from the contract within 14 (fourteen) days without incurring any legal or penal liability and without giving any reason, starting from the date on which the product is delivered to the Buyer or the person/organization at the address indicated by the Buyer.

5.2. To exercise the right of withdrawal, the Buyer must notify the Seller within this period by phone or email, and the product must not fall within the "Products That Cannot Be Returned" category. In such cases, the product must be returned to the Seller along with the invoice, in a complete and undamaged manner, via the carrier specified by the Seller.

5.3. In the event that the right of withdrawal is exercised, the product price shall be refunded to the Buyer within 10 business days.

Article 6 - Products That Cannot Be Returned

6.1. Products prepared in line with the Buyer's special requests or explicitly tailored to personal needs, custom-made products.

6.2. Products that have been assembled or used.

6.3. Electronic components and software-containing products cannot be returned after installation.

Article 7 - Privacy

The information provided by the Buyer in this agreement and the information used during payment shall not be shared with third parties. The Seller is obliged to disclose such information only within the scope of relevant legal regulations.

Article 8 - Resolution of Disputes

In the event of any disputes arising from this agreement, the Consumer Courts and Consumer Arbitration Committees shall have jurisdiction.

Article 9 - Enforcement

This agreement shall be deemed to have been executed upon the Buyer's electronic confirmation.

Article 10 - Special Circumstances

LiftGross shall not be held liable for any delays or failure to preform its obligations under this order due to causes beyond its reasonable control, including but not limited to unforeseen events such as government policies, import restrictions, war, epidemics, judicial orders, and natural disasters.